PRIVACY
Privacy Policy
Your privacy is important to us at HEXADRIVE Inc. ("us", "we" and "our"). This Privacy Policy explains how we collect, store and process your personal information.
1.Reasons for Collecting/Processing Personal Information
We collect/process your personal information for the following reasons:
a）When necessary to provide content and services such as games ("our services") based on our contract with users.
b）When necessary to comply with legal obligations, such as the obligation to store certain information under tax law.
c）When necessary for the legitimate or legal interests of us or a third party (such as another user). However, this does not apply if your legitimate interests or rights take precedence over these interests.
Specifically, personal information is collected to prevent unauthorized access to the network, damage to our system such as computer viruses, and game fraud.
d）When you have given prior consent. Specifically, when you provide personal information for inquiries about our services, questionnaires, sweepstakes, and campaign implementation.
2.Types of Information Collected and Purposes of Use
We collect the following types of personal information to process and use for the purposes outlined below.
a）Personal information collected when providing our services.
Some of our services may require you to register your personal information to create an account. In such a case, we will collect information such as your email address, username, password, account ID, etc.
When we provide our services through another company's platform ("Platform"), you may provide personal information to the Platform for account registration, fee/billing purposes, etc. We only receive statistics from such Platforms and do not receive any personal information.
Collected personal information will be used and processed for the following purposes:
i.Identity verification and authentication services.
ii.Billing and billing calculation.
iii.System maintenance and troubleshooting.
iv.To contact you about your purchase(s) and send important notices such as changes to our terms, conditions and policies.
v.To respond to inquiries from users.
vi.To send materials and provide guidance related to our products and services.
vii.For offering advertisements and checking their results.
In addition, in the case of games, we collect account information, game progress, play time, information about the device being used (operating system, device settings, device identifier, crash data, etc.) ("Content-related Data").
Content-related Data will be used and processed for the following purposes:
i.Providing technical support.
ii.To help develop, serve, maintain and improve our gaming applications, websites, services, content and advertising.
iii.To prevent fraudulent or potentially illegal activity and enforce the terms of service thereof.
iv.To develop and offer targeted advertising for our or third-party products or services.
b）Personal information explicitly submitted by the user.
When you make inquiries about our services, we will use and process the personal information you submit to us to respond to that inquiry.
We also collect personal information by conducting surveys, sweepstakes, and campaigns, and use it for marketing activities, research, and statistical analysis related to our services.
c）Personal information submitted for recruiting and hiring activities.
Personal information submitted to us in response to our recruiting and hiring activities will be used to contact and provide information to applicants and for other recruiting and hiring activities as needed.
3.Cookies
Our services and websites use cookies. Non-personally identifiable information generated by cookies about your use of the site will be transmitted to and stored by Google. If you wish to disable cookies, you may do so by changing the settings of your browser.
4.Data Collection Module
Our services and websites contain data collection modules provided by third parties that collect non-personally identifiable information for the purpose of improving our services, analyzing service usage (access, traffic, routing, etc.), marketing research and analysis. For the types of information collected by the data collection models, purposes of use, opt-out procedures, etc., please see the privacy policy of the provider below.
Google Analytics
Provider: Google, Inc
https://policies.google.com/technologies/partner-sites?hl=en
5.Access Scope
We will disclose personal information to the following parties:
a）We will disclose personal information to third-party service providers (trustees) for the provision of our services.
b）We will disclose personal information to third-party sponsors for the implementation of contests and other similar application projects.
c）Customers may disclose their personal information through the use of our service.
Please note that all information posted or disclosed through chat, profile pages, blogs, and other services where you can post information or content may be public and be available to other users and the general public.
d）We will use and disclose your personal information as necessary or appropriate, especially in the case that we have legal obligations or legitimate interests.
i.To comply with applicable laws and regulations.
ii.To cooperate with public institutions (including law enforcement agencies) and government agencies.。
iii.To enforce end-user license agreements, terms of use, etc. of our services.
iv.For business restructuring, business sale or business transaction due to merger, etc.
6.Information Retention Period
We will only store your information for as long as necessary to achieve the purposes of information collection and processing. Alternatively, if the applicable law requires long-term storage/a longer storage period, we will store your information for the period required by law. After the storage period has expired, your personal information will be deleted or pseudonymized (e.g., through deletion of information such as your name and address) in accordance with the applicable law. However, longer retention may be necessary if it is desirable to retain your personal information in light of legal requirements, our legal position (e.g., applicable statutes of limitations, litigation, regulatory investigations), or other generally legitimate purposes.
If you withdraw the consent on which your personal information is based, where applicable law permits withdrawal of consent, we will delete your personal information without delay to the extent that the collection and processing of your personal information was based on the withdrawn consent.
If you exercise your right under applicable law to object to the processing of your personal information, we will consider your objection and delete the relevant personal information without delay. However, this does not apply if there is a legal basis for processing/retaining such information, or if applicable law requires that such information be retained.
7.Administration and Security Management Regarding the Processing of Personal Information
We are the administrator in respect of personal information and decide what kind of personal information we collect and how we process it. We handle your personal information with care and take reasonable steps to protect your personal information from unauthorized access, use, or disclosure, including implementing organizational, personnel, physical, and technical measures.
8.Procedures for Disclosure of Personal Information, Etc.
If you wish to access (disclose), correct, update, restrict, or delete your personal information, object to or opt out of the processing of your personal information, or receive a copy of your personal information for transmission to another company (to the extent these rights are provided by applicable law), or if you have any questions regarding these procedures, please contact us at the address at the end of this Privacy Policy.
We will consider your inquiry and respond promptly in accordance with applicable law. Please note, however, that we may not be able to comply with your request in certain circumstances, such as when we have a legitimate interest or need to continue processing personal information to comply with a legal obligation. In addition, we may ask you to present information necessary to verify your identity.
9.Contact Point for Inquiries
If you have any questions or concerns regarding this Privacy Policy, please contact us by email at privacypolicy@hexadrive.jp or in writing at the address below.
2-10-70 Nanbanaka, Naniwa-ku, Osaka 556-0011 Parks Tower 28F HexaDrive Co., Ltd. Personal Information Inquiry Window
Revision of This Privacy Policy
We reserve the right to update this Privacy Policy. We will post a notice on our website when this Privacy Policy is updated. Please review this Privacy Policy on a regular basis to confirm the handling of your personal information.
HexaDrive Co., Ltd.
Masakazu Matsushita, President and CEO
Last updated: July 12, 2022
